eBay

thewelder624 · ‎22-02-2026

A seller is attempting to negotiate and take additional payment outside of eBay. He has asked me to pay £700 directly to him because I purchased the incorrect cylinder head from his eBay shop.

The original listing was poorly presented and showed pictures of the cylinder head I actually wanted, which led to confusion and resulted in me buying the wrong item.

I would like to purchase the correct 7-port crossflow head and asked if we could arrange an exchange. The seller refused, stating that I would need to pay the price difference.

However, he then sent me an offer through eBay giving a 7% discount (approximately £200 off) on the correct head. When I messaged him to clarify this, he said the offer was incorrect and that he still expects me to pay £700 directly.

As a result, I will now miss out on the discounted offer as well.

plpmr · ‎22-02-2026

if you are within 30 days of delivery open a not as described case for a full refund and buy elsewhere -

https://resolutioncentre.ebay.co.uk/

papso22 · ‎23-02-2026

Just get your money back through an ebay returns case and find another seller. This one clearly can't be trusted.

john1297576 · ‎23-02-2026

Doing what seller is asking for could lose you the money, as only by dealing through ebay can refunds be assured.

Co as already suggested, open a Not as described case, seller has to providecacreply paid return label and on return refund in full.

If no label is received within 3 days escalate to ebay, once received and returned again if no refund made escalate. Take into account that refunds go back to source, but once ebay tells you a refund has been made, it is on its way.

Payments by paypal quick refund, debit card 7 days, credit card up to 30 days.