Posting parcels

My lap top is new and in compatible with my printer so up until yesterday it was still not a problem because three options were given one oh which was to email the label to someone else which I did.  Emailing to my husbands lap top and printing from there.  Yesterday this was no longer an option.  I tried everyday hat I could to Emil the labels to my husbands lap top and managed it in the end but it wouldn't print off my husbands lap top.  Instead of the usual blue write ng to click on it came up with a "blob" message with the label appearing below.  When I clicked on the blue writing to see what it would print the blue writing appeared but not the label.  

 

I got in touch with the Ebay Chatline and spoke to an agent.  I was with them for nearly two hours and they ended up saying thatI had to take my lap top to a computer specialist and get them to solve the problem!!!!  Why should I do this when it is Ebay that has caused the problem.

 

I have other problems with this "Simple" delivery like the wrong label being printed and the postage being insufficient and also not being able to alter the label for multiple items(combined postage).  Ebay doesnt have any solutions to these problems.  Has any one else had the same problems?

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