25-11-2025 12:17 PM
Hi
I listed a fridge magnet at 50 grams weight £2.00 price - Ebay listed with letter post at £1.55 which is correct.
the buyer paid £1.55 but chose small parcel delivery at £3.50. I've asked the buyer to change postal options but had no response, what are my options
many thanks Frank
25-11-2025 12:38 PM
The postage should be pre-paid by the buyer so use whichever label is provided.
25-11-2025 12:46 PM
25-11-2025 1:01 PM
If you didn't use Simple Delivery and the buyer has paid postage to you then buy the postage they've paid for. I'm not sure why you're getting a different label from ebay.
25-11-2025 2:06 PM
As far as I am aware, there is no £1.55 cost in Simple postage, so cancel any label produced by ebay and use large letter and post it yourself.
25-11-2025 2:08 PM
25-11-2025 2:08 PM