Postage label

Seller says sent postage label but has not arrived

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Postage label

Is this for returning an item not as described?  Was a case opened for this?

 

Then, if 3 full days pass and there's no return tracked label,  escalate the case and eBay step in and force the refund.

 

If there is some difficulty along the way,  all sorts of weird tech issues seem to be appearing,  contact eBay Customer Services for them to provide this label,  and they should charge it to the seller's account depending on the reason for the return.

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open 8 a.m. - 10 p.m. on weekdays


9 a.m. - 6 p.m. on weekends.


Automated agents will be available on chat outside of the above hours.


I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

 

@kwwwri3 

 

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