Positive

I have received a positive feedback rating but it has very negative and untrue comments attached, is this allowed?oo

Message 1 of 3
See Most Recent
2 REPLIES 2

Positive

papso22
Experienced Mentor

It's not allowed, ask ebay to remove it.

Message 2 of 3
See Most Recent

Positive

Contact eBay Customer Services as below , to remove that feedback,  the seller will receive an account policy violation strike too.

 

I strongly recommend contacting CS 8 a.m. on a weekday when the lines open for ' live agents' as then, there's more chance of Dublin answering.

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.


https://www.ebay.co.uk/help/eua?id=5190

Lines open 8 a.m. - 10 p.m. on weekdays


9 a.m. - 6 p.m. on weekends.


Automated agents will be available on chat outside of the above hours.

 

@ay6omuz 

Message 3 of 3
See Most Recent