Please help

I’ve won a bid and payed for it, I’ve PM the seller and he’s not responding and it’s not even been dispatched. Money has already left my account 

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Please help

plpmr
Experienced Mentor

one day after the last estimated delivery date open a not received case -

 

https://resolutioncentre.ebay.co.uk/

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Please help

red_magpie
Experienced Mentor

It would have helped to tell us WHEN you paid for this.

 

Delivery or even dispatch isn't instant on eBay. What counts is the latest estimated delivery date stated in the listing. This includes the seller's normal dispatch time and the speed of the delivery service used (remember that weekends are not counted).

 

As has been said, if it hasn't arrived by the latest estimate you can use eBay's money back guarantee. As delivery times are only estimated and not guaranteed it's usually fair to allow a day or two longer.

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