Payment sent to wrong bank account

Hi - I have recently changed banks (put new details on eBay and verified the new account).

 

my payout was sent to my closed, old account and I don't know how to get the money across to my new account.

 

Any advice, much appreciated. 

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Payment sent to wrong bank account

If your payout was sent to a closed account it will just bounce back to eBay, and await the correct details.

 

If this has been  changed on your eBay account to the correct bank account,  it does take a few days for eBay to verify the details,  then your payout will be sent there.

 

Give it another few days,  if it dosn't appear contact eBay Customer Services to confirm you are the owner of the new bank account.

 

If you need to,  to Contact Customer Services it's a Live Chat, or you can select to speak and request a Call Back. Click on this link:

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid


On weekdays lines open between 8 a.m. and 10 p.m.

On weekends they open between 9 a.m. and 6 p.m.

 

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