Package stuck in consolidation centre

Recently ordered a package from the US to the UK and it said it should be here by tomorrow. Ordered this package on 7th July and it’s 20th right. Was getting updates about it everyday but suddenly on 11th July when it said “arrived at consolidation centre. Shipment is being processed”. Then no update until 15th July which was “processing at consolidation centre”. Aren’t these just the same thing? Anyways from then on I have received no update or indication of it arriving in the UK and eBay is saying it’s expected arrival is tomorrow. Anyone had a similar experience? If so what do I do?

Message 1 of 3
See Most Recent
2 REPLIES 2

Package stuck in consolidation centre

fargvs
Experienced Mentor

Leave it until the  expected delivery date has passed before opening a suitable case --- it is in the UK and being processed , delay possibly due to additional Import VAT @20% and any other Duty charges being  assessed >

https://www.ebay.co.uk/help/buying/paying-items/paying-tax-ebay-purchases?id=4771&st=2&pos=2&query=P...

 

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...

https://pages.ebay.co.uk/ebay-money-back-guarantee/

 

 

Message 2 of 3
See Most Recent

Package stuck in consolidation centre

How do you know it’s in the UK? I haven’t received any indication of it

Message 3 of 3
See Most Recent