01-11-2025 6:45 PM
Haven't received Soap Base Glycerine Transparent (Melt and Pour) - 5kg
01-11-2025 6:46 PM
Check the last estimated delivery date on the listing and if that has passed select "Report an item you didn't receive" on here:
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arr...
and escalate it 3 complete working days later to get a full refund.
01-11-2025 7:18 PM
You are in Sweden, so need to log out of UK site and back into your own site to open case.
01-11-2025 7:19 PM
these are the UK boards and you are in Sweden, best log into your designated site - https://www.ebay.com/
However, your account shows no recent activity.