No refund

[mgil4512]

Bought item from which didnt do whst it days it would.srnt review in and contacted seller who days if i took review down id get refund.wasnt going to do thst as its blackmail and false.no refund and seller not replying to messages.been in touch with ebay but no heard nothing

[redwick1]

If an item is not as described then you do not need to contact the seller you just open a dispute My item is not as described. You do that by going to the item in your sold section or  ebay help at the top of the page

It is all automated. The seller sends a pre paid label for the return and once they have it back then they refund in full. If they  dont then you go back to the dispute and escalate to ebay who will force the refund.

It is not really good just to leave feedback when you have a problem. All those sellers left you positives. 

You dont have to remove/ change the feedback unless you are happy with the way the seller deals with the problem.

See the link to the ebay money back guarantee

https://pages.ebay.co.uk/ebay-money-back-guarantee/

[plpmr]

adding to the advise already given -

It looks bad and stops sellers dealing with you when you only leave feedback to leave negative.