Negative feedback
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23-11-2024 7:49 AM
Why do people automatically leave negative feedback without even trying to resolve their issues with the seller? I either find they are totally stupid or someone who enjoys leaving negative comments and are themselves a negative individual?
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Negative feedback
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23-11-2024 8:08 AM
Yep, annoying when a buyer uses feedback as a messaging board.
Do remember leaving a reply no matter how annoying and unfair the negative was, speaks volumes about you as a seller. If you were a buyer reading your replies would it put you off buying from that seller?
Those negatives are too old now to change but before leaving any reply, try and remedy the matter with a buyer and yes I agree it can be through gritted teeth, but most can be pacified and then a feedback revision can be sent.