Hello! I bought the Mobility Scooter Sun Rain Cover Universal with delivery on October 31, 2025. Today I started assembling it and realized two parts were missing: two rods (two metal rods that go into the cover). I wrote a good review immediately after receiving the cover. But today, when I started assembling it and discovered two parts were missing—the metal rod that holds the cover in place, without which it's impossible to use—I immediately wrote to the seller about it. But I don't know if they'll send me the missing parts, since I already have a review. Can you help me? Thank you. Sincerely, Natalia