Missing item that says deliverd.

Hi I need help . Ok so I bought 2 planters seperate transactions but same seller . In the day of delivery only one showed up they both had same tracking number and both showed as been delivered. I wasn’t in but on ring door bell it showed only one box . I contacted seller he said I only ordered one must have been another seller . Showed him evidence never replied I filed complaint he then said both delivered. My problem is eBay won’t refund as they say both delivered even though he admitted only posting one . 

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Missing item that says deliverd.

You'll need to speak with eBay about this, two separate orders should have two different tracking numbers.

 

I’ve found that the easiest route to contact eBay Customer Services is via the link below where you can request a call back:

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

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