Missing Evri delivery

Good morning I have just been informed by eBay that I won’t be getting a refund for a package that I have not received the courier was evri.I received a delivered txt with a picture of the package beside a blue fence as there are no blue fences in my area I informed evri I did not have the package they insist it was delivered with the proof being the picture.What I can’t understand is why is that picture proof of delivery if it was at my door then brilliant but it wasn’t so I contacted away plus the seller they also say the tracking says it was delivered I am so angry with eBay I paid for delivery to my address not some blue fence anywhere in Glasgow I am never buying from eBay again by the way the item was £19.99 not a lot of money.So all I can take from this is they think I stole it 🤯🤯🤯

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Missing Evri delivery

tobiasd4
Experienced Mentor

It is frustrating, but not sellers fault.

You can't prove to Ebay that blue fence is not yours.

Try your payment provider, paypal, bank, etc.

This is a common occurrence.

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