This has been and on / off issue for some members for a long time.
We had heard the problem had been fixed, but seemingly not, as others are still reporting the same, you are not alone.
I'm going to tag our Community managers, to see if they can send your account to the tech team to have a look at, and hopefully fix the issue for you.
dave@ebay marco@ebay kat@ebay
Can you please help this member, thank you
