Made an offer, counter rec'd, refused.

[frankywise]

Interested to hear thoughts. I made an offer on something.  Buyer refused and made counter offer. I refused.  12hrs later I found they'd gone back and accepted my original offer.  During this period I'd considered buying from someone else instead. If I had I'd have ended up with 2 lots of the same thing.  Question, should a seller be able to go back and accept an offer you've made when you have refused their counter offer?

[john1297576]

Not possible. Once offer has been declined or counter offer made, original offer has lapsed.

Did it really appear in your bought items, and have you now paid.?

[frankywise]

I refused last night. This morning the sale has been accepted and payment has gone through automatically.



Sent from my Galaxy

[tressygirl · Accepted solution]

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@frankywise wrote:
I refused last night. This morning the sale has been accepted and payment has gone through automatically.



Sent from my Galaxy

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Something has gone very wrong here, as @john1297576  says,  once an offer has been declined,  that's it, it cannot be accepted , unless a new offer is sent.

Think we need to call on community managers to take a look at your account and sellers to see what's happened here!

dave@ebay  marco@ebay  can you help here!

@frankywise 

[frankywise]

I'd like to look into this myself further before setting hares running.  Looking to delete message but can't find a way, so please consider the subject closed for now.  I now think what may have happened is that in the middle of making my offer to one seller I also received an unsolicited offer for an identical item, from another seller. I wrongly assumed it was the same seller, because of the time frame and because I hadn't made any other offers. 

[tressygirl]

Aaah  OK  you're saying here you accepted that offer,  yep that would explain the sale and payment.

No worries about any confusion,  easily done !🤗

@frankywise 

@john1297576