This was a recent announcement from eBay concerning any bladed items, presumably letter openers are deemed such items too!
Keeping shoppers and sellers safe: Buyer age-verification for bladed items
To help keep buyers and sellers safe, we’ve expanded safety requirements for selling bladed items on ebay.co.uk, with the introduction of buyer age-verification to cover more potentially dangerous items. If you sell bladed items on ebay.co.uk, you need to:
- Add an age-verified delivery option. Choose a delivery service that requires age verification on receipt.
- Correctly package the bladed products, and clearly label the parcel to indicate there are bladed items inside.
- Ensure your packages are delivered to buyers in person, not to parcel lockers, collection points or via local pick up.
Please note that the sale of many types of knives and bladed items is already prohibited on eBay. However, legal bladed products for sale in the UK can be sold to customers who are 18 and over. Proof of age will be required at checkout. You can learn more about adding age-verified delivery options to your listings on our Seller Centre page.
If you need to contact eBay Customer Services, this is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
@vitalijkozirev0
