Klarna have taken 5 x payments out of my account. They are all pending and ebay has no confirmation

[j92550]

Klarna have taken 5 x payments out of my account today. They are all pending on my bank account. Ebay has no payment confirmation of my order. So I don't know what to do. Can anyone help?

[tobiasd4]

You need to sort this with Klarna.

[*vyolla*]

Do you think that these payments are related to an eBay order?

The whole point of Klarna is that payments are spread out and made monthly, they don't take all payments out at once unless they've been trying to take monthly payments and they've been failing.

[j92550]

Yes it was from an eBay order. But I've got no purchase confirmation from Ebay for the order.



Sent from my Galaxy

[*vyolla* · Accepted solution]

Contact eBay and see if they can shed some light on this. 

I’ve found that the easiest route to contact eBay Customer Services is via the link below where you can request a call back:

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Pop back and let us know what they say.

[papso22]

Did you perhaps buy as a guest?

[j92550]

Thankyou everyone, I really appreciate your help. It's all sorted now, they have given the money back.