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Item not delivered by Royal Mail, so to make a claim I need an eBay sale page. How do I get this?

fortunegreen2010
Contributor

‎23-04-2025 3:17 PM

Item not delivered by Royal Mail, so to make a claim I need an eBay sale page.  How do I get this, where do I find it.

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Item not delivered by Royal Mail, so to make a claim I need an eBay sale page. How do I get this?

jckl1957
Experienced Mentor

‎23-04-2025 3:29 PM

Go to 'orders' then 'order details'.  You can print or screenshot that page as it has all of the relevant information.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Item not delivered by Royal Mail, so to make a claim I need an eBay sale page. How do I get this?

fortunegreen2010
Contributor
In response to jckl1957

‎23-04-2025 4:35 PM

Got it. Thank you.

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Item not delivered by Royal Mail, so to make a claim I need an eBay sale page. How do I get this?

jckl1957
Experienced Mentor
In response to fortunegreen2010

‎23-04-2025 4:36 PM

Happy to help!  Good luck with your claim.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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