Item not arrived back from failing authentication

Item was sent to ebay for authentication which is failed. EBay posted the item back by DPD. It has not arrived. When we put tracking number DPD are saying the item was sent back to ebay. Cannot find any numbers or help information

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Item not arrived back from failing authentication

You can contact ebay about it by requesting a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

@hdickens1123 

 

 

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