30-06-2025 8:23 AM
Hi, I've told an item but have it listed as for postage but the buyer wants to collect. I'm unsure how Ebay will know the customer has the item if I don't post it. What should I do? say yes to the collection or no and post it?
30-06-2025 8:28 AM
You should either post it, or cancel and relist for collection and the buyer buys it again.
30-06-2025 8:31 AM
The risk is that if collected, you have no code from buyer to prove delivery, so a dishonest buyer could claim not received and get a full refund.
Not very likely, but it will happen particularly on higher value items.