Item doesn’t appear in my purchases

I bought an item. It was delivered absolutely fine. I found a key in the parcel that the owner may be missing but the item is not in my purchases so I can’t contact them

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Re: Item doesn’t appear in my purchases

fargvs
Experienced Mentor

Guest purchases (not completely signed in will not appear on your eBay account summary --- instead search here > 

Using a PC/Laptop, --- see if you can find the email  Guest order Transaction number details using the  Blue button in the link below --- Case options within 30 days from sale are there if needed > 

 

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returnin...

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