Item delivered but still showing as pending. Customer has received the item and left great feedback

[rbretro]

Item has been recieved by the customer however the Royal Mail tracking states still pending and as a result eBay still showing as out for delivery. Can anyone help? I've emailed Royal Mail but they're absolutely useless. Is there someone at eBay that can help? 

[**peaseblossom**]

This happens sometimes and there's nothing you can do about.  I assume you used the postage label supplied via ebay?   Anyway, if the tracking doesn't update the payment will be held for 14 days.    Or as you're a new seller payments may be put on hold for 30 days regardless of what the tracking says.