I am very upset. Sold an item to somebody who sent several messages trying to get a cheaper price unsuccessfully. Inmediatelly after hi bought it l received more than 20 "panicking" messages asking me if l had already posted the item, how, where, when, if l forgot, confirm postage, drop a message......
I wrote back letting him know that l would provide tracking number whenever l drop the item ,(Evri) which l did in less than 24 h since purchase. Surprise ! He opened an INR case before l could post the item !! I also sent him a picture of the Evri Customer Drop Off receipt that shows date, time and of course tracking number. Buyer insists that it isn't proof of shipping and for that reason he opened the case. As seller l think l did what l was supposed to do. Does anyvody know how to sort this out ? Evri got his money, the buyer will get his item and my money held....so unfair. Many thanks.