Hi all. In a bind here: If a buyer purchases a used item, claimed as being in good working order, then affords the labour for fitting said item only to find it does not work as described- who pays for the labour?
I’ve seen some allusion to seller responsibility (consumer rights act), but wanted to know if anyone has had a similar situation and what to do about it, specifically through eBay?
Seller had said a refund will be made if the part is theirs (gave a fair load of abuse about fraudulent claims, police threats and general rage that I dared claim it was faulty) but of course to return the item it would require the part be removed from the car again, £400 further for labour. Mentioned this to the seller, including the specific page from the consumer rights act, and was ghosted. I did expect this, just wondering if anyone has some worthy advice?