I’ve sold an item but it’s not showing as delivered, the buyer has received it

[techytwo]

I’ve sold an item and it’s not showing as delivered.  The buyer is happy with the item 

[tressygirl]

eBay tracking is notoriously slow to update.  Do you have tracking to show delivery?

If your payout is being held until tracking proves delivery,  if it's not released after a few days,  contact eBay Customer Services give them the tracking showing delivery ,and ask if your payout can be released sooner.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@techytwo 

[techytwo]

Thanks very much for your help - I thought there was something else I needed to do to trigger the funds to be released.