I sold an item untracked, now the buyer is unable to mark as received and I have not received funds.

[brownscollectables]

I recently sold my first two items on eBay. As it was my first time selling I had no idea how to do this properly.

When it came to getting a label I could only see the option for a "printed" label which was frustrating as i don't have a printer. 

When I went to the post office they said I could print the label there but it would be cheaper for me to just buy two 2nd class stamps instead. In a bit of a fluster already I took their advice and posted with stamps instead.

What I realized is that this meant my parcels were now not tracked and how would the item be marked as delivered? I have been in touch with the buyers who have both received their items but cannot confirm their side that it is received. 

What should I now do to ensure that I receive the funds for my sold items? I find it impossible to get in touch with an actual person on this app, and all of their "help" articles are useless for my situation. 

Somebody please advise how I can solve this issue

[**peaseblossom**]

There is nothing the buyers can do at their end.   As a new seller the payments would probably have been put on hold anyway, for up to 30 days.   But you will get it after that, even without tracking.

[john1297576]

As said, there is an Automatic hold on money for new sellers. You have to prove you are a good seller, with good feedback and star ratings.

The star ratings are not shown until you have 10 ratings in each category, so the hold will lrobably continue until you have received at least 10 feedback for selling.

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816...