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I have recently sold an item which does not appear in orders. I cannot print a postage label.

lalbenque2007
Member

‎27-02-2025 8:28 AM

I have recently sold an item which does not appear in orders. I cannot print a postage label.

 

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I have recently sold an item which does not appear in orders. I cannot print a postage label.

tressygirl
Pro Mentor

‎27-02-2025 8:44 AM

The last item you sold is showing sold 2 weeks ago.  Are you enquiring about this item?

 

If for another item, was this an offer accepted?  Have you received a message from eBay that your buyer has paid?  If they haven't then it will remain on sale until the buyer pays.

 

@lalbenque2007 

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I have recently sold an item which does not appear in orders. I cannot print a postage label.

plum993
Experienced Mentor

‎27-02-2025 8:44 AM

It could be a site issue.

Check it hasn't gone in your unsold section instead.

________________________________________________________________

"The secret of getting ahead is making a start"
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I have recently sold an item which does not appear in orders. I cannot print a postage label.

jckl1957
Experienced Mentor

‎27-02-2025 9:03 AM

More details would (as always) be useful.

My first thought would be to check that the buyer has actually paid.

You won't get an address or be able to print a label before payment has been made to Ebay.

Check in 'payments' to be certain.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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