02-10-2025 7:37 PM
I have received a notification from e-bay stating that I have contravened rules relating to direct contact with sellers agreeing to sell outside e-bay. I have not knowingly done so. I have relisted the item and received the same e-mail. Can someone help me
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03-10-2025 8:12 AM
You should not put your personal email in a public forum - you have got time to edit your post and should remove your email address.
03-10-2025 6:15 AM
Have you in any message given any contact details before a purchase was made?
Have you perhaps innocently when asked where in your town you are based close to for example, have given a road name? A phone number to discuss item details?
No contact details are allowed before a buyer buys your item.
What are you writing in your messages?
03-10-2025 7:53 AM
There must be something in your listing that the "bots" are picking up, for example are you putting a link in the listing to refer users to instructions or manufacturers specs etc? Without sight of the listing its impossible to advise accurately.
on
03-10-2025
8:03 AM
- last edited on
03-10-2025
9:09 AM
by
kh-urvashi
That's it! I put a link in to show availability of software to work with an item I was selling.
Thanks, really appreciate your help.
Michael
03-10-2025 8:12 AM
You should not put your personal email in a public forum - you have got time to edit your post and should remove your email address.