I have contravened rules

I have received a notification from e-bay stating that I have contravened rules relating to direct contact with sellers agreeing to sell outside e-bay. I have not knowingly done so. I have relisted the item and received the same e-mail. Can someone help me

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I have contravened rules

You should not put your personal email in a public forum - you have got time to edit your post and should remove your email address.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)

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I have contravened rules

Have you in any message given any contact details before a purchase was made?

 

Have you perhaps innocently when asked where in your town you are based close to for example,  have given a road name?  A phone number to discuss item details?  

 

No contact details are allowed before a buyer buys your item.

 

What are you writing in your messages?

 

@micgo_9966 

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I have contravened rules

There must be something in your listing that the "bots" are picking up, for example are you putting a link in the listing to refer users to instructions or manufacturers specs etc? Without sight of the listing its impossible to advise accurately.

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I have contravened rules

That's it! I put a link in to show availability of software to work with an item I was selling.

Thanks, really appreciate your help.

Michael

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I have contravened rules

You should not put your personal email in a public forum - you have got time to edit your post and should remove your email address.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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