I have asked for a refund but seller provided two return labels

So recently i have refunded a pc that came damaged. The seller accepted a refund and made a parcelforce return label through ebay. But arranged a dpd collection from my house. However im concerned as if dpd collect the parcel, it will still say on ebay that i didnt send it out as the seller said to use parcelforce. So what should i do? Or is it okay?

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Re: I have asked for a refund but seller provided two return labels

You say "I have refunded".   If that should be "I have been refunded" then the original ebay label won't be available now.    When a seller refunds upfront ebay assume they don't want the item back and remove the label.   Often the seller has just made a mistake but they do then have to arrange the return themselves.    Your refund cannot be retracted.

 

If that's not the case ask the seller why they have arranged a different collection.   The process should be kept on ebay if you haven't been refunded yet.

 

@jorza98 

 

 

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