16-08-2025 11:18 AM
How do I get an email to Ebay rather than bots and you guys?
Solved! Go to Solution.
16-08-2025 11:26 AM
@bluecrispin04 wrote:
How do I get an email to Ebay rather than bots and you guys?
Not a stupid question at all, at certain times you will get that auto bot because of Buyer Protection, it gives members a 24 / 7 Customer Service centre, but not manned by humans all that time !
Here you go, with time for humans below! 🤗
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
16-08-2025 11:20 AM
You can't get an email but you can request a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
16-08-2025 11:26 AM
@bluecrispin04 wrote:
How do I get an email to Ebay rather than bots and you guys?
Not a stupid question at all, at certain times you will get that auto bot because of Buyer Protection, it gives members a 24 / 7 Customer Service centre, but not manned by humans all that time !
Here you go, with time for humans below! 🤗
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
16-08-2025 11:41 AM
16-08-2025 11:46 AM
Thank you so much!