I am trying to generate a return as a guest but cannot do so and it says oops an error has occurred

[suzki81]

I cannot start a return for an item I have bought as a guest

[tressygirl]

Use a PC / laptop and try Chrome,  don't use the app or mobile browser and follow the instructions on this link for your refund.

https://www.ebay.co.uk/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=40...

@suzki81