How to speak to a staff member

[moren_7627]

Desperately need to speak to staff members 

somehow my purchase has gone to a Morrisons 500 miles away

the seller can’t do anything 

I keep trying so many different ways to contact eBay 

[fargvs]

Open a 'Not received' case --- check and update your delivery address  here >

https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...

https://pages.ebay.co.uk/ebay-money-back-guarantee/

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid      CS Callback 

[john1297576]

What ever do you think ebay would do, go and pick it up for you?

There is nothing anyone can do it will eventually find its way back to seller, but meanwhile you should open a NOT RECEIVED CASE.