Buyer received item but no option to mark as delivered

Buyer paid for standard delivery but I sent it on next day guaranteed  tracked....so i didn't use the prepaid ebay label but have a post office reference number. Buyer has received the item but there's nowhere for him to mark it as received so ebay won't pay me.

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Buyer received item but no option to mark as delivered

Ebay only accepts tracked proof of delivery, buyers have never been able to mark as received.

If possible you need to edit the tracking.

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Buyer received item but no option to mark as delivered

Hi yes i added the tracking number i used which when i click on track package it shows as being delivered, but it's not showing as been delivered on ebay 

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