30-07-2025 11:51 AM
I sold some very heavy items, listed as collection only, but when I try to give my contact details to buyer it doesn't send. How do I do this please?
30-07-2025 11:58 AM
eBay block messages containing contact details prior to payment. So buyer pays online through ebay then you can swap details.
The buyer has to give you the collection code they'll receive from ebay to prove they have the item and release the payment. See "Proof of collection" on here:https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-collection?id=4181