12-11-2025 12:01 PM
Has the global shipping programme/service to Canada either been suspended or there are current issues. I have a buyer who going to pull out of a very good sale if he can’t process the payment. Urgent help appreciated.
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12-11-2025 2:39 PM
Thanks for the tag @jckl1957 ,
Hi @pparker51 ,
There has been some previous issues with Canada post but that would have impacted the shipping delivery times. Canada is on the eligible list for GSP.
However there is a technical issue impacting some accounts for this and it is being worked on to resolve however we don't have a set timeframe for it. In the meantime as a workaround, tech have suggested to use a non-UK eBay site such as ebay.com, ebay.de, or ebay.fr to see if they can purchase the item.
Thank you,
Kat
12-11-2025 12:12 PM
Can you respond to this, please?
Is GSP accepting items to Canada?
12-11-2025 2:39 PM
Thanks for the tag @jckl1957 ,
Hi @pparker51 ,
There has been some previous issues with Canada post but that would have impacted the shipping delivery times. Canada is on the eligible list for GSP.
However there is a technical issue impacting some accounts for this and it is being worked on to resolve however we don't have a set timeframe for it. In the meantime as a workaround, tech have suggested to use a non-UK eBay site such as ebay.com, ebay.de, or ebay.fr to see if they can purchase the item.
Thank you,
Kat