Getting paid for item if I deliver persoanlly

Hi hope you can help , I have sold an item with the seller (me) paying postage via Evri but the buyer is local and is easier for me to deliver the item personally , will I still get paid without printing off the delivery address postage label and how do i update the listing it has been delivered please ? 

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Re: Getting paid for item if I deliver persoanlly

You can mark it as dispatched by generating the label.   It will still be unused and if the buyerpaid for postage it will be refunded to them in 30 days.  If you paid for it you can't get a refund because you are not sending by trackable postage.    The payment will be held for 14 days.

 

You will have no proof of delivery so if it's more than a few pounds it's safer to cancel/refund the transaction with the buyer's agreement (via the dropdown actions menu arrow for the item on your orders list) and relist as collection for the buyer to buy and pay again. 

 

The buyer will then receive a collection code to give to you to prove they have the item.   See "Proof of collection" on here:
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-collection?id=4181

 

 

 

 

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Re: Getting paid for item if I deliver persoanlly

Thank you much appreciated
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