Funds not available

Hello all,

 

I have sold an item, posted out and i

eBay is saying my funds are available, problem is they are not showing in my available funds. I've checked and I have not received a scheduled payout. I've tried with eBay's automatic assistant with absolutely no joy getting an answer.

 

Any help appreciated

Not sure how to proceed

Message 1 of 2
See Most Recent
1 REPLY 1

Funds not available

There is no scheduled payout now,  you have to manually withdraw the payout but it has to show in your available funds.  If it's not there it's not ready for you to withdraw, eBay messages are usually not very clear.

 

It looks like you are a returning seller , so your initial payouts will be held longer,  as eBay wish to see that the genuine holder has returned,  sudden selling on dormant accounts raises red flags to eBay as it may be a sign that hackers have taken control.

 

There is also a new rule for payouts you may not be aware of which are:

 

From 6 August, we’re also making it easier and faster for our more experienced sellers to receive their funds. This means you can get your funds within 24 hours of the buyer paying. To qualify for faster payment, all you’ll need to do is:

 

  • Complete at least 10 sales with a total of £150 or more within the last 5 years 
  • Maintain 2 or fewer cases in the last 12 months 

@jayellismyboys 

 

 

Message 2 of 2
See Most Recent