Fees

[rookfarmvalerie]

I am  being charged £150 fees for an item I didn't even sell on ebay . They have sent it to a debt collection agency. I did advertise my tractor and paid the fee.  But my item sold on another site where I had advertised it as well. There's nowhere u can even reply to these people to explain yourself .

[*vyolla*]

You listed a tractor on eBay, so will still be charged a listing fee.

You added a Reserve feature too, which is an optional chargeable extra.

Listing fees are non-refundable.

[arkwebus]

You advertised it elsewhere at the same time as on eBay.  That is - for what it's worth - against eBay rules.  It sold.

You then - presumably - had someone buy on eBay?  

The reason you would give for not selling would be "out of stock" for which eBay expects its fees I'm afraid

@rookfarmvalerie 

[rookfarmvalerie]

£150 is a bit much I will be speaking to my solicitor that's ridiculous .As my tractor wasnt sold on ebay . The site where it was sold cost nothing.

[papso22]

You solicitor will want to see the ebay user agreement which you agreed to when you listed.  Just because you think it's 'a bit too much', doesn't mean you were incorrectly charged and can do anything about it.

[*vyolla*]

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@rookfarmvalerie wrote:
£150 is a bit much I will be speaking to my solicitor that's ridiculous .As my tractor wasnt sold on ebay . The site where it was sold cost nothing.

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A solicitor will be a waste of money.

If you hadn't added a Reserve feature that listing would have cost you nothing too.

A Reserve costs 4% of the reserve price (max. £150 per item), whether or not the item sells.

Taken from eBay's fee page, here:

https://www.ebay.co.uk/help/selling/fees-credits-invoices/fees-private-sellers?id=4822&st=3&pos=1&qu...

When you go to submit your listing you click on the 'List with displayed fees' button. Above that button your listing fee is clearly displayed:

[rookfarmvalerie]

So your saying I am expected to pay £150 for a reserve . I don't think so that's ludicrous.

[papso22]

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@rookfarmvalerie wrote:
So your saying I am expected to pay £150 for a reserve . I don't think so that's ludicrous.

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Yes you are because that's how reserves work, and the fee structure is clearly set out on the site.

You were also warned about them before you hit 'list'.

You haven't got a leg to stand on.

[*vyolla*]

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@rookfarmvalerie wrote:
So your saying I am expected to pay £150 for a reserve . I don't think so that's ludicrous.

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Yes, the debt collectors will chase you for this. 

Why didn't you glance at what you were being charged before you clicking on the list with displayed fees button?

[tobiasd4]

When you listed item, it says "List with agreed fees" or similar. 

So you can't say you didn't know about it.

Reserve fee is payable even if item does not sell. 

As you found ebay are quick to pass debt to collection agents.

[red_magpie]

I am being charged £150 fees for an item I didn't even sell on ebay.

You obviously didn't read eBay's fees before listing this item. Or the user agreement, apparently, as you are not allowed to sell items elsewhere while they're still listed for sale on eBay. You also agreed that you would not fail to sell the item to a winning eBay winner.

If eBay found you a winning buyer, which is the service you pay them to provide, they are entitled to their fee even if you choose not to honour the sale, or have sold it elsewhere. Some optional listing features, including a reserve price (which you used) are also payable whether or not the item sells. You accepted all of this in the user agreement.

See your solicitor by all means, but print out these answers and take it with you. They will simply tell you what we have, that you should have read the user agreement.

We have done you a favour with the advice given freely here. If your solicitor charges as much as mine does, it would probably cost more for them to read eBay's full user agreement than to pay eBay's £150 fee!