Falsely charged

On 06 August 2024 my card was charged £74.38.

But this is not a transaction I recognise and it doesn't appear on my purchases tab.

How do I contact eBay to challenge this error?

 

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Falsely charged

You can contact ebay using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

 

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Falsely charged

red_magpie
Experienced Mentor

Keep in mind that an error by eBay is not the only possible explanation.

 

Only sellers have to register a card from which eBay can take payments.

 

As a buyer, eBay can't "charge" payments to your card. Either you initiated this card payment yourself, or your account was used without your authority. It could have been used to pay for a purchase on another eBay account.

 

If your card was used without your authority, unless it was someone in your household you will need to contact your card issuer about this.

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Falsely charged

Had you purchased an item as a guest using that card?

 

In fairness you are 200 days past the transaction, so I am not sure how your credit card company will react either.

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