Ending promoting an item

[elmo32uk]

I thought I was getting £15  credit for promoting items. 

Turns out it hasn't worked. Can't get through to Ebay to sort the situation.

How do I check promotion settings and end promoting items please 🙏 

[john1297576]

Edit, drop down menu and keep going to the bottom, where there is PROMOTIONS, click on that and option to cancel.