Ebay deducted money by mistake

[beast20vt]

 so i had sold £393.10 worth of prodicts when i sold an item with postage for £34.57 which i cancelled and credited when the person wanted to send to a non verified address. Instead of taking the amount off the £427.67 (£393.10 plus £34.57) they have taken refunded it off the £393.10 so essentially they have refunded it then taken it again. Obviously you can't speak directly to a person to sort it out so what do I do? 

[john1297576]

I do not understand what you are saying. after the refund your balance returns to exactly what it was before the £34.57 was received, so what is wrong?

[beast20vt]

They deducted it from the amount before the added sale amount therefore
they refunded the amount then deducted it again as the picture shows.
Luckily this morning it was showing right again so just looked like a
glitch.


Rich

[papso22]

It's not a glitch but a timing issue.