We are all human here! There are some very experienced members here , if your query does not need direct access into your account, come back explain the issue I'm sure someone will help you.
Otherwise, although CS is 24 / 7, ' live agents' are only available on weekdays between 8 a.m. until 10 p.m. , and 9 a.m. to 6 p.m. on weekends, at other times, yes you'll find that friendly automated chat bot ! 🤗
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
@foxy-50