Ebay closing refund without consulting me

So I ordered some goods. Evri were the courier company who tried to deliver on a Saturday,  were a business and were closed. They didn't even approach my gate. I have cctv footage of a driver in a car going into the coop staff carpark next door at the delivery time. I disputed delivery but without even contacting me ebay have taken the sellers tracking as delivered. This is a *bleep*e investigation when you only ask one side.

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Ebay closing refund without consulting me

plpmr
Experienced Mentor

unfortunately eBay take attempted delivery as delivered in a not received case is opened.

 

open a PayPal case or contact your payment provider.

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