Are you sure the email came from eBay? There are so many spoof message flying around and they look very, very real.
Contact eBay Customer Services, but only very first thing in the morning when the lines first open at 8 a.m. on weekdays, as there's more chance of Dublin answering. Ask them to confirm the message came from them, if it is zero, what can be done to stop the unsettling messages of sending bailiffs round.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open between 8 a.m. to 10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
As said, I do recommend contacting CS very first thing in the morning, when the lines first open, as there's more chance of Dublin answering.
@womo96
