EBay fees

 Hi 

I have been charged £54 by EBay but I don’t know why: it’s showing as a debit on my account information but I can’t access a statement and I don’t have any notifications to explain the fees. I listed 4 items on auction (one with a reserve price). One sold (£18) the others were automatically relisted. I read the seller policies and I can’t find anything that hells explain the fees. Does anyone have any ideas? 

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EBay fees

Reserves cost 4% of reserve price, even if the item does not sell.

 

 

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EBay fees

red_magpie
Experienced Mentor

Just to add to what's been said, the bike that failed to sell today at £670.40 will have incurred a 4% reserve fee of at least £26.80, more (potentially up to £150 max.)  depending upon the reserve price you set.

 

As you have been charged £54 by eBay it sounds as though you may have tried and  failed to sell it before, or had set a very much higher reserve than the bidding reached. You have relisted it with a reserve again, which I'm afraid will also be payable even if you were to cancel the listing.

 

Reserve prices can be VERY costly and, as has been said, are payable whether or not the item sells. It's usually better just to list the item at the lowest price you would be willing to accept.

 

To read about the optional, paid-for listing enhancements that even private sellers still have to pay, see: https://www.ebay.co.uk/help/selling/fees-credits-invoices/fees-private-sellers?id=4822&st=3&pos=1&qu...

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EBay fees

jckl1957
Experienced Mentor

You don't get a notification to explain the fees - all the details are shown as you list the item.

As you list you are offered the opportunity to set a reserve:

As the screenshot shows, it states this is 'optional' and 'fees apply' and the little 'i' gives you more information when you click on it:

 

'This is the lowest price you're willing to sell an item for. A non-refundable listing fee, charged when the listing goes live, applies whether or not the item sells.'

jckl1957_0-1768808856772.png

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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