Dispach date

[pz-ventures]

I have agreed with the buyer to send the goods on a later date but I don't know how to change it in the order. What should I do please?

[john1297576]

Dispatch date is decided by ebay on the basis of your dispatch time, for example “within 3 days”.

Best to mark as dispatched, to avoid a late dispatch on your seller dashboard, but post as requested by buyer.

Advise buyer what you are doing. and why

[pz-ventures]

How do I post as requested by buyer? And I bought the postage label but
found out I shouldn't buy it so I voided the label but I haven't been
refunded yet

[pz-ventures]

How do I post as requested by buyer? And I bought the postage label but found out I shouldn't buy it so I voided the label but I haven't been refunded yet.

[tressygirl · Accepted solution]

The refund for a voided label can take up to 21 days to be refunded,  usually done within 2 weeks.

You just mark the item as dispatched as shown below, and send the buyer a message explaining what you are doing, and the reason is for you not to receive a late defect on your account, but you will post the item on their actual chosen later date.

If you bought your own postage, you need to finalise the transaction now only on the Seller Hub here:

https://www.ebay.co.uk/sh/ovw

Go to Orders >> Awaiting Postage, click on the item then top left on View Order Details.

Far right from More Action drop down menu click on ' Mark as Dispatched' .

@pz-ventures 

[pz-ventures]

Thanks Alot....I'll just wait for the refund for the postage label.

[tressygirl]

You're very welcome .