Delivery address change

[dysania3016]

I’ve accidentally accepted a return but selected the wrong address. It’s on a prepaid label and the buyer has said he will hold off on returning until I can change it but I’m not sure how to and eBay FAQs are no help. Can I change the address and if not what can I do? 

[*vyolla*]

You can update your return address here:

https://accountsettings.ebay.co.uk/uas/addresses

It's not possible to change it retrospectively for the label that's been issued, and your buyer can't send it back without a label, so I'd contact eBay and ask them how to proceed. 

I’ve found that the easiest route to contact eBay Customer Services is via the link below where you can request a call back:

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid