Damaged goods unable to return

[sanireson]

Goods received damaged....unable to return as would be unable to post as I can't get the lid back on properly...it was paint... so would probably leak

I try to ask for refund but wants to send me postage label and can't get past that

All other parts of the refund process need you to return it. Seller only offers token goodwill payment to shut me up. I think he is selling damaged goods, I don't believe it was damaged in transit as packaging was OK

Cannot get hold of Live agent and automated processions me round in circles

[**peaseblossom**]

There would be ways round it, like just sending back the lid with a photo of the rest of the damaged tin.    But you could contact ebay first about getting a refund without return.  You can request a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid