02-10-2025 10:28 AM
I recently requested a return for an item that turned up not as described or pictured. I was met with a barrage of escalating legal threats until ebay stepped in and gave me a full refund and allowed me to keep the item. During our message exchange, the seller claimed to be a solicitor but this proved to be untrue which is a criminal offence. He was a private seller so my question is- can I request his contact details in order to report him to the police and if not would ebay provide the police with his details if they asked.
02-10-2025 10:46 AM
In short the answer would be no. Unfortunately there are always a few bad apples on eBay and I am sure on other sales platforms who behave badly like this.
02-10-2025 10:51 AM
Not even to the police! That's quite surprising. Thanks for the reply.
02-10-2025 11:21 AM
The 'no' was to requesting their details. Ebay only provide these if they receive a letter from a solicitor (ironically).
If you got them then you cold report to the police.